SERVICE AND UTILITIES
The fee for water and sewer service is billed on a monthly basis for the previous months utility use. The bills are always sent on the first day of each month. Due date is the 15th of each month. If the amount due is not received by the due date a late penalty of 10% of the current months billing is added to the amount due. The net amount shown on the bill is the amount due if payment is received by the date due. The gross amount is the amount due if payment is received after the due date and includes the 10% late penalty.
 
UTILITY BILLING AND ONLINE PAYMENTS
 

To ensure that credit card payments are received
and to avoid any disruption of your utilities,
please call the City Utilities billing office at 614-833-2289
and report your payment between 8-5 Monday through Friday.

The City constantly strives finding ways to make it easier for our residents to take care of their utility payments.  We have had online bill pay available to you for about two years.  Taking another step into technology, you can now  authorize  a payment plan that will have your utility payment deducted automatically from your checking or savings account.  This form also allows you to sign up for email billing.  To find out more, click on the link below.  

DIRECT PAYMENT FORM

UTILITY SERVICE APPLICATION

Current rates are as follows:
 
WATER FEES
 
Minimum Service Charge of $4.50 per month
 
0 - 12,000 gallons $ 4.04 per each thousand gallons
 
Excessive water fee $ 6.20 per each thousand gallons usage in excess of 12,000 per month
 
SEWER FEES
 
Sewer fees are calculated on the amount of water used. This would include all outdoor water usage unless a deduct meter has been installed by the City. Deduct meter information is below.
 
0 - 3,000 gallons $ 26.58 minimum charge per month
 
Over 3,000 gallons $ 8.86 per each thousand gallons

There is no discount for filling swimming pools.
 
DEDUCT METER
 
Deduct Meter Fee $247.43
 
Deduct meters must be purchased from the City to ensure that the meter is compatible with the City meter reading equipment. The deduct meter is installed before the outdoor faucet and meters water passing through just that meter. The combined usage on both meters determines the amount billed for water. In the event that the combined usage is over 12,000 gallons per month, the excessive water fee is billed on all usage over the 12,000 gallons. The sewer fee will not be billed on water passing through the deduct meter.
 
After the deduct meter has been paid for and the resident has the plumbing ready for installation of the meter, contact the billing office at 614- 833-2289 to schedule the installation. 24 hours advance notice is required. For information on how to do the plumbing, contact the Utilities Maintenance office at 614-833-2292.
 
STORMWATER UTILITY CHARGES
 
Residential fee $ 4.25 Monthly
 
Non residential Contact Edward J. Drobina, Service Manager at 614-833-2292 for this information
 
WATER AND SEWER CAPACITY TAP IN FEES
 
For the water and sewer capacity fees for connecting to existing main water and sewer lines please refer to the General Fee Schedule section.

To see how Pickerington City water/sewer fees stack up with the rest of the area:  CLICK HERE
 
WATER LEAKS
 
The higher the water usage is, the costlier the bill will be. Being diligent in the repair of water leaks will lower your bill as well as conserve water. One of the best methods for checking for leaks is to look at the water meter when you are not using any water. There is a spinner dial on the meter and if the needle is moving that means water is passing through the meter. A frequent cause of this is toilets that do not flush properly. If the toilet continues to run for longer than normal after flushing this means that the water is continually draining out of the bowl and then pulling water from the tank. You will not see the water on the floor, but it is still pulling water through the meter.
 
Water softeners that malfunction, a humidifier on a furnace, leaks at the faucet and outdoor faucets left running or with leaks are also culprits. If you think there is a leak and you are unable to determine where it is at you may contact the utilities billing office at 614-833-2289 to schedule an appointment for an employee of the utilities maintenance department to check this for you. It is required that someone is home at the time of the appointment. There is no fee to residents for this service.
 
WATER AND SEWER SERVICE LINE INSTALLERS
 
The City requires than all individuals or companies doing the service line from the residence or business to tap into the main lines to be registered with the City. Please refer to the General Fee Schedule section for these fees.
 
Requirements for contractor registration/licensing are as follows:

  1. Completed application
  2. Certificate of liability from your insurance company. Insurance is required with a minimum coverage of $100,000.00 / $300,000.00 bodily injury and $50,000.00 property damage.
  3. Original surety bond in the amount of $10,000.00 payable to the City of Pickerington. Bond must have an expiration date of 12-31- in the year of issuance. A bond number is also required.
  4. Copy of current worker's compensation certificate.

To schedule inspections of water and sewer service lines contact the utilities billing office at 614-833-2289. When requesting an inspection for the following day, the request must be made by 12:00 noon on the previous day. Requests made after 12:00 noon will be scheduled 2 (two) days later at the earliest. Starting the job prior to the arrival of the inspector is prohibited.

SERVICE LINE WARRANTY

This program is provided through a partnership between the National League of Cities and the Service Line Warranties of America.  This program offers a warranty available to homeowners for repairs on the outside sewer line that runs from the home to the utility connection. 

For more information click here

Drinking Water Consumer Confidence Report

The City of Pickerington prepares the following report each May to provide information to you, the consumer, on the quality of our drinking water during the previous year. Included within this report are general health information, water quality test results, how to participate in decisions concerning your drinking water, and water system contacts. 

Consumer Confidence Report (in PDF format)

This report is also posted at the following locations for reading:

Service Department                             200 Hereford Drive
City Hall                                                100 Lockville Road
Police Department                                1311 Refugee Road
Building Department                             51 East Columbus Street
Pickerington Public Library                    201 Opportunity Way
Water Plant                                          8995 Diley Road

Copies are available or questions may be answered between the hours of 8:30 a.m. and 4:30 p.m. weekdays by visiting or calling:

Pickerington Service Department
Edward Drobina, Service Manager
200 Hereford Drive
Pickerington OH 43147
(614) 833-2292