Utilities
UTILITY BILLING AND ONLINE PAYMENTS
The City constantly strives finding ways to make it easier for our residents to take care of their utility payments. We have had online bill pay available to you for about two years. Taking another step into technology, you can now authorize a payment plan that will have your utility payment deducted automatically from your checking or savings account. This form also allows you to sign up for email billing. To find out more, click on the link below.DIRECT PAYMENT PLAN
Current rates are as follows:
WATER FEES
Minimum Service Charge of $4.50 per month
0 - 12,000 gallons $ 3.47 per each thousand gallons
Excessive water fee $ 5.33 per each thousand gallons usage in excess of 12,000 per month
SEWER FEES
Sewer fees are calculated on the amount of water used. This would include all outdoor water usage unless a deduct meter has been installed by the City. Deduct meter information is below.
0 - 3,000 gallons $ 25.81 minimum charge per month
Over 3,000 gallons $ 8.60 per each thousand gallons
There is no discount for filling swimming pools.
DEDUCT METER
Deduct Meter Fee $240.00
Deduct meters must be purchased from the City to ensure that the meter is compatible with the City meter reading equipment. The deduct meter is installed before the outdoor faucet and meters water passing through just that meter. The combined usage on both meters determines the amount billed for water. In the event that the combined usage is over 12,000 gallons per month, the excessive water fee is billed on all usage over the 12,000 gallons. The sewer fee will not be billed on water passing through the deduct meter.
After the deduct meter has been paid for and the resident has the plumbing ready for installation of the meter, contact the billing office at 614- 833-2289 to schedule the installation. 24 hours advance notice is required. For information on how to do the plumbing, contact the Utilities Maintenance office at 614-833-2292.
STORMWATER UTILITY CHARGES
Residential fee $ 3.00 Monthly
Non residential Contact Edward J. Drobina, Service Manager at 614-833-2292 for this information
WATER AND SEWER CAPACITY TAP IN FEES
For the water and sewer capacity fees for connecting to existing main water and sewer lines please refer to the General Fee Schedule section.
To see how Pickerington City water/sewer fees stack up with the rest of the area: CLICK HERE
WATER LEAKS
The higher the water usage is, the costlier the bill will be. Being diligent in the repair of water leaks will lower your bill as well as conserve water. One of the best methods for checking for leaks is to look at the water meter when you are not using any water. There is a spinner dial on the meter and if the needle is moving that means water is passing through the meter. A frequent cause of this is toilets that do not flush properly. If the toilet continues to run for longer than normal after flushing this means that the water is continually draining out of the bowl and then pulling water from the tank. You will not see the water on the floor, but it is still pulling water through the meter.
Water softeners that malfunction, a humidifier on a furnace, leaks at the faucet and outdoor faucets left running or with leaks are also culprits. If you think there is a leak and you are unable to determine where it is at you may contact the utilities billing office at 614-833-2289 to schedule an appointment for an employee of the utilities maintenance department to check this for you. It is required that someone is home at the time of the appointment. There is no fee to residents for this service.
WATER AND SEWER SERVICE LINE INSTALLERS
The City requires than all individuals or companies doing the service line from the residence or business to tap into the main lines to be registered with the City. Please refer to the General Fee Schedule section for these fees.
Requirements for contractor registration/licensing are as follows:
- Completed application
- Certificate of liability from your insurance company. Insurance is required with a minimum coverage of $100,000.00 / $300,000.00 bodily injury and $50,000.00 property damage.
- Original surety bond in the amount of $10,000.00 payable to the City of Pickerington. Bond must have an expiration date of 12-31- in the year of issuance. A bond number is also required.
- Copy of current worker's compensation certificate.
To schedule inspections of water and sewer service lines contact the utilities billing office at 614-833-2289. When requesting an inspection for the following day, the request must be made by 12:00 noon on the previous day. Requests made after 12:00 noon will be scheduled 2 (two) days later at the earliest. Starting the job prior to the arrival of the inspector is prohibited.
In 2010, the City of Pickerington contracted with the FRANKLIN COUNTY BOARD OF
HEALTH to provide services for the safety and welfare of the residents. For more information,
click here.
Drinking Water Consumer Confidence Report
The City of Pickerington prepares the following report each May to provide information to you, the consumer, on the quality of our drinking water during the previous year. Included within this report are general health information, water quality test results, how to participate in decisions concerning your drinking water, and water system contacts.
This report is also posted at the following locations for reading:
Service Department 200 Hereford Drive
City Hall 100 Lockville Road
Police Department 1311 Refugee Road
Building Department 51 East Columbus Street
Pickerington Public Library 201 Opportunity Way
Water Plant 8995 Diley Road
Copies are available or questions may be answered between the hours of 8:30 a.m. and 4:30 p.m. weekdays by visiting or calling:
Pickerington Service Department
Edward Drobina, Service Manager
200 Hereford Drive
Pickerington OH 43147
(614) 833-2292