City of Pickerington

Utility Billing

Utility Bills & Payment

Please call us at 614-833-2289 during regular business hours of 8:00am - 5:00pm if you have any questions regarding your water/wastewater bill or payments.

Application for Utility Service Backflow Prevention Testing Form

The fee for water and sewer service is billed on a monthly basis for the previous months utility use. The bills are always sent on the first day of each month.

Due date is the 15th of each month. If the amount due is not received by the due date a late penalty of 10% of the current months billing is added to the amount due. The net amount shown on the bill is the amount due if payment is received by the date due. The gross amount is the amount due if payment is received after the due date and includes the 10% late penalty.

Current rates* are as follows:

  • Monthly Service Charge of $4.50
  • 0 - 12,000 gallons $ 4.16 per each thousand gallons
  • Excessive water fee $ 6.39 per each thousand gallons usage in excess of 12,000 per month

Pay By Phone: 855-844-0037

*Water and Sewer fees automatically increase 3% on April 1 each year.

*To ensure that credit card payments are received and to avoid any disruption of your utilities, please call the City Utilities billing office at 614-833-2289 and report your payment between 8-5 Monday through Friday. This system only allows payments up to $300.00. Any payment over $300.00 will have to be made in an additional transaction.

Pay Your Water Bill Utility Service Application Direct Payment Form

Sewer fees* are calculated on the amount of water used. This would include all outdoor water usage unless a deduct meter has been installed by the City.

  • 0 - 3,000 gallons $ 27.38 minimum charge per month
  • Over 3,000 gallons $ 9.13 per each thousand gallons
  • There is no discount for filling swimming pools or watering sod.

*Water and Sewer fees automatically increase 3% on April 1 each year.

The City of Pickerington does NOT credit sanitary sewer on sod watering, pool filling, or excessive water use.

The fee to the City of Pickerington for a deduct meter is $375.60 for one 5/8" x 3/4" meter with radio frequency capability matching the City's current meter program.

The deduct meter will be installed on the water to an outside spigot after the master meter for the residence.

The billing rates for water will stay the same. Current fee for water includes a $4.50 surcharge per month and $4.16 for each thousand gallons used through 12,000 gallons in the monthly period, and at the excessive water rate of $6.39 per each thousand gallon over 12,000 gallons used in the month. The current sewer fee of $9.13 per thousand gallons will still be charged on all water that does not pass through the deduct meter. These rates are subject to change once per year.

In the event you now have, or in the future will install an irrigation system, a back flow device is required on the irrigation system.

Installation of the radio frequency device and an inspection by the City are required with a 24-hour notice to have our service representatives install the meter. There must be a signed form on file at the City Utility Billing Office that you are the resident homeowner of the property.

If you have any questions, please call the Utility Department at 614-833-2289 or the Service Department at 614-833-2292.

Deduct Meter Information

Residential Fee - $4.50 Monthly

Non-Residential Fee - Contact the Service Department at 614-833-2292 for more information.

Questions or Concerns

Please call us at 614-833-2292 during regular business hours of 8:00am - 5:00pm. Should you have a utility emergency after hours, please call the Pickerington Police Department at 614-575-6911. Crews are on call and always available.

New Residents

If you are a new resident, please head over to the 'New Resident' page under Resources.

New Residents